Kakau Tech’s consultancy was crucial for integrating best practices into our CoE (Center of Excellence) and enabling scalable, structured growth with quality.
The knowledge shared allowed us to advance RPA initiatives at Olist, delivering quality results while adding value
Automated
Processes:
99%
99% SLA improvement
in customer
support responses
RESULTS
Savings of over
from eliminating
unused licenses and
reducing FTE effort
48%
increase in SLA
adherence
for support operations
By automating Tier 2 support tasks, Kakau Tech enhanced SLA performance and reduced repetitive operational effort. The financial context benefited from robotic accuracy, ensuring auditable and correct values.
Kakau Tech’s involvement accelerated delivery and enhanced the project’s digital intelligence. We’re placing significant trust in this partnership.
Processos
Automatizados
Faster delivery cycles
and digital intelligence
for business
“Kakau Sonar is an innovative tool for digital underwriting and fraud prevention, while also offering comprehensive risk pool monitoring.
With a forward-looking approach, Kakau Tech is committed to pushing boundaries and achieving ambitious goals by delivering cutting-edge solutions.”
Kakau Sonar revolutionized mobile insurance underwriting for Kovr by providing robust security and fraud detection. Through the Embedded Finance Service Fabric, Kakau Tech seamlessly integrated the SaaS-based Kakau Sonar technology into Kovr’s insurance purchasing journey. This collaborative process highlights Kakau Tech’s ability to deliver future-ready financial technology solutions.
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